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FAQs

  1. File requirement
  2. Color management, for professional only
  3. Do you offer volume pricing?
  4. How can I pay?
  5. How much does delivery cost?
  6. How long does delivery take?
  7. What are the delivery options?
  8. How will the work be delivered?
  9. To which countries does WhiteWall deliver?
  10. How do I order on WhiteWall?
  11. Can I send gift certificates?
  12. How do I use a gift certificate?
  13. Can I change my order once it has been placed?
  14. What happens if my order is damaged when I receive it?
  15. Can I cancel an order on WhiteWall?
  16. Where can I find a price overview?
  17. In which sizes can my pictures be produced?
  18. How can the WhiteWall photo lab produce large prints from relatively small picture files?
  19. If I order my photo with a white border, does the border cover part of my image?
  20. If I have my photo mounted and/or laminated, can I later remove it from the aluminum backing board and/or remove the protective coating and the acrylic glass?
  21. How can I clean my picture?